System Maintenance

M&C offers maintenance services for the Nortel MPS, VPS and Avaya Voice Portal platforms.  You can choose from annual service plans, including Gold (9 hours, 5 days per week) and Platinum (24 hours, 7 days per week).

Field Engineering includes yearly preventative maintenance and on-site hardware and software support as required. Support services include telephone support, parts delivery and consultation.

We offer a full complement of parts and provide all related technical support services. We guarantee the highest level of service at very competitive rates. Just ask any of our customers.

We operate a 24 x 7 communications center and have a full-time service staff of manufacturer-certified technicians with an average of over 17 years of experience each in IVR system deployments and technical support services.

Contact us today for a free maintenance quote and a list of references.

Or we can provide you with an immediate budgetary quote.