Avaya Aura© Contact Center (AACC)

Avaya Aura Contact Center

As an authorized and certified Avaya Aura reseller with extensive experience in call center and self-service deployments, we provide a complete range of products and services to meet the demands and challenges of today's contact center environments.

What We Can Provide as a Certified Avaya Reseller:

• Configure and order Avaya Aura Contact Center systems to match your self-service requirements
  • • Install the latest release of Avaya Aura Contact Center on your servers
  • • Migrate your existing Contact Center to the latest release of AACC
  • • Develop programming and scripting for your Contact Center software
  • • Provide moves, adds and changes for your Symposium, NCC or AACC environment
  • • Support and maintain AACC systems
  • • Upgrade legacy Symposium or NCC  systems
  • • Provide administrative, supervisor & agent training for your Contact Center software

Avaya Aura: Your Contact Center Solution Avaya Aura Contact Center Solutions

Avaya Aura Contact Center is a standards-based, software-only solution that enables agents and knowledge workers to efficiently and effectively collaborate with customers and partners across multiple media types.

A central component of the Avaya Aura Contact Center Suite, Avaya Aura Contact Center provides a robust set of tools for managing the customer experience, delivering exemplary service, generating profitable revenues, asserting the brand identity and establishing a level of experience management that supports competitive differentiation.

Contact us today to begin taking advantage of our Avaya Aura Contact Center products and services.