Project Management

Project Management is critical to a project because it has a proven track record of managing projects on time and within budget.   Additionally, project management allows for the coordination activities as well as communications both with our internal team and the customer's team.

Project Management includes:

• System Design
• Project planning and reporting
• Risk management
• Coordinate all site preparation activities
• Testing support and planning

M&C offers superior project management skills because we provide a single point of contact for all issues from critical path to daily operating procedures.  Our project managers are responsible for all phases of project life cycle from pre-sales to project closeout.

M&C's project managers are able to enhance the customer experience and business relationship through effective people management and problem solving skills.

Our project managers have over 25 years' experience managing projects in a call center environment. 

M&C project management includes: weekly project calls and project and schedule updates.  We are a customer centric project team; our goals are the customer's goals.

Our PMs are readily accessible and are only a phone call/email away.