AAEP System Administration

Course Duration

16 Hours

Maximum Number of Students Per Class


Course Description

The Avaya Experience Portal System Administration course is designed for persons who are responsible for the daily operation and monitoring of the AAEP system.

M&C will offer an introduction to the Experience Portal and then lead into training on User Management, Organization Level Access and Zoning Topology.  From there, students will be taught Email Management, SMS Management, and SNMP Agents and Traps.

M&C will provide an overview of Media Processing Platform (MPP), Speech Servers, and how to Manage Applications and System Events.  Reports and Experience Portal Manager (EPM) main menu customization will then be covered to gain an understanding on how your Avaya Experience Portal has been configured.  

Please contact us for full course descriptions and to develop an agenda tailored to your company's requirements.