Avaya Voice Portal

As an authorized and certified Avaya reseller with extensive experience in call center and self-service deployments, we provide a complete range of products and services to meet the demands and challenges of today's contact center environments.

We can:

• Configure and order Avaya Voice Portal systems to match your self-service requirements
• Install Avaya Voice Portal systems
• Migrate your existing applications to the Voice Portal platform.
• Develop VoiceXML or Dialog Designer applications for your Voice Portal system
• Provide Recording and Digitalization for existing and new applications
• Support and maintain Voice Portal systems
• Upgrade legacy Conversant & IR systems
• Upgrade Voice Portal systems or add additional capacity when needed

Avaya Voice Portal is a self-service platform that brings together the power of web services and IP telephony to create powerful, profitable, and satisfying speech and touch-tone solutions. Voice Portal enables enterprises to harness sophisticated voice and speech enablement technologies to increase deployment of self-service automation capable of serving global, international, and multi-lingual customers. It allows organizations to speech-enable new services and web applications across their existing IT infrastructure.