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Viewing articles 1 to 7 of 7 total.
M&C Associates and LumenVox Enter New Partnership
Tue, Aug 8th 2017
M&C Associates announced today it has officially become a LumenVox Skills Certified Partner. LumenVox Skills Certification demonstrates M&C Associates' capability to deliver high-quality speech solutions based on the LumenVox speech automation suite.
M&C Associates Celebrates 15th Anniversary: New offerings available to mark milestone!
Wed, May 4th 2016
Hauppauge, NY (May 3, 2016): M&C Associates LLC, a premier provider of Contact Center, IVR, Speech and CTI solutions for enterprises, government agencies, and service providers across the United States and Canada, today announces the fifteenth anniversary of the company's founding.
Security Audit Services Investigate Vulnerabilities
Tue, Mar 24th 2015
M&C Associates announced today its offering of its Security Audit Services to help its customers take preventative measures to ensure that business-critical and confidential data is not compromised. M&C is now making this service available to anyone with an installed Avaya MPS IVR, Avaya Experience Portal - AAEP, or Avaya Contact Center - AACC.
Four New Services Guarantee Reliability and Maximize Efficiency for Contact Center Management
Wed, Feb 4th 2015
M&C Associates announced today its offering of four new services, all focused to increase efficiency, reliability, further automate contact centers and IVR platforms, and ensure optimum productivity. Never before has there been such offerings all at once for services designed specifically around allowing Contact Center management to make greater use of their existing Contact Center and IVR platforms.