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Four New Services Guarantee Reliability and Maximize Efficiency for Contact Center Management

by Karen Ferraro
Wed, Feb 4th 2015

M&C Associates announced today its offering of four new services, all focused to increase efficiency, reliability, further automate contact centers and IVR platforms, and ensure optimum productivity.  Never before has there been such offerings all at once for services designed specifically around allowing Contact Center management to make greater use of their existing Contact Center and IVR platforms.  
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