ABOUT US

M&C Associates is a premier provider of IVR, Speech and CTI solutions to enterprises, government agencies, and service providers across the United States and Canada. With over 30 years of experience in IVR system deployments worldwide, we have a keen understanding of customer requirements and are proud of our successes in meeting and exceeding their expectations.  

We are a certified Avaya Business Partner and provide a full suite of services for the Avaya 

Aura® Experience Portal; Avaya Aura® Contact Center; Avaya MPS 500/1000 Media Processing System; 

the Nortel VPS legacy platforms.  

M&C offers business consulting services, program management, system design, application design and 

development, advanced speech design and implementation, CTI and web solutions integration. We can

assist you with migration of your existing applications to the new platform, or a complete 'from the

ground-up' system redesign to take advantage of newer technologies.

We encourage you to contact us with any questions you may have about our company, products and services.