Automating Customer Service        Delighting Customers      Exceeding Expectations      Going the Extra Mile      Accredited, Full Service, Nortel MPS Partner      Application Development      System Maintenance      OS Security Enhancement      Proactive Monitoring      Professional Recording      Amazing Workshops
Welcome to M&C Associates' Website
M&C now delivers additional
IVR/CTI Solutions
powered by Avaya and Genesys!

Learn More
Customer Satisfaction
Survey Results

Learn More

M&C Associates, LLC was founded by former Senior Executives of Periphonics/Nortel, Lucent Technologies and Avaya.

Our areas of expertise revolve around technology and services in the call center marketplace, including Interactive Voice Response (IVR), Computer Telephony Integration (CTI), Advanced Speech Recognition (ASR), VoiceXML and Voice over IP (VoIP).

Formed in 2001, we serve the Enterprise and the Service Provider markets throughout the USA and Canada. Over the past 25 years, we have been among the technology leaders serving the Fortune 2000 companies and, in many instances, we have led the way through invention and innovation.

We have a keen understanding of what customers want and need, and we are proud of our successes in meeting and exceeding those expectations. We have instilled this culture within M&C Associates and our offers reflect this commitment to excellence.

We encourage you to contact us with any questions you may have about our company, products and services.

Sincerely,

The Staff of M&C Associates

Copyright © 2001-2009 M&C Associates, LLC. All Rights Reserved.