We are an Avaya Conversant System End-user.

The Avaya Conversant platform is End of Life and has been discontinued by the manufacturer. While many Conversant systems are still in deployment, the applications, in many cases, are outdated and no longer meet expectations of end customers in terms of user friendliness and/or expectations of IVR in terms of customer feedback, business efficiency, and flexibility.

M&C Associates can provide you with a number migration choices based upon your business needs and preferences.

Contact us for an assessment of your current IVR infrastructure and we'll help you determine what migration path is best for your organization.