Business Development Specialist - Inside Sales

M&C Associates is looking for a talented and competitive Business Development Specialist that thrives in an extended sales cycle environment.  The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making many calls per day and qualifying prospects to pass to Sales Executives and fill the pipeline. Our business is in Telecom, providing top-notch support and solutions for Avaya, Genesys, and Legacy Nortel product lines. Thrive and grow within a passionate team of highly talented individuals that work together and get results.

Responsibilities

This role is responsible for lead generation, inside sales and bridging the gap between our Marketing and Sales teams.

  • -  Source new sales B2B opportunities through inbound lead follow-up and outbound cold calls and emails
  • -  Work in and build upon Campaigns for different groups of prospects, including Email and Voice communications
  • -  Route qualified opportunities to the appropriate sales executives for further development and closure
  • -  Research potential opportunity, identify key players and generate interest
  • -  "Get the appointment" and achieve regular quotas
  • -  Objection handling, trial closing, closing business
  • -  Understand customer needs and requirements
  • -  Maintain and expand the M&C database of prospects using Nutshell CRM
  • Requirements
  • -  3-5 years Inside Sales and/or Business Development experience for B2B
  • -  Motivation for Sales, track record of over-achieving quota
  • -  Experience with Objection Handling and Trial Closing
  • -  Telecom/Technology experience a plus
  • -  Experience working with Nutshell.com, SalesForce or similar CRM
  • -  Experience in Microsoft Office (Excel, Word)
  • -  Strong phone presence and experience dialing dozens of calls per day
  • -  Excellent verbal and written communications skills, Strong listening and presentation skills
  • -  Ability to prioritize, manage time effectively and multi-task
  • -  Relationship Building, People Skills, Professionalism
  • -  BA/BS degree or equivalent required, Major in Business/Communications/Sales/Management a plus
  • -  Compensation TBD - Based on Experience

  • About M&C:
  • M&C Associates LLC is a premier provider of Contact Center, IVR, Speech, and CTI solutions to enterprises, government agencies, and service providers across the United States and Canada. With over 30 years of experience in IVR system and Contact Center deployments worldwide, we have a keen understanding of customer requirements and are proud of our successes in meeting and exceeding their expectations.  We provide a full suite of services and solutions for the Genesys CX Platform, Avaya Voice Portal and Contact Center—AAEP, AACC, and MPS 500/1000, and legacy platforms Nortel Symposium and VPS.  M&C offers business consulting services, program management, system design, application design and development, advanced speech design and implementation, CTI and web solutions integration. We assist clients with migration of existing applications to a new platform or a complete from the ground-up system redesign to take advantage of newer technologies. Please contact us with any questions about our company, products and services. Visit us at www.m-cassociates.com or call us at +1.631.467.8760.

Ready to Apply?

Please send us your resume to [email protected] and we will reach out either by phone or email if we see a fit.