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Avaya Voice Portal

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Combining the power of open-standards web technology and IP Telephony, Avaya Voice Portal enables organizations to deliver efficient and satisfying voice self-service applications.

Voice Portal 4.1 provides for enhanced outbound call handling, multi-party conferencing, additional deployment scenarios, and SIP-based contact center deployments.
Nortel MPS 500

Learn More		 Media Processing Server (MPS) is the ideal self-service solution for both Enterprise and Service Providers. This full-featured, competitively priced solution provides an advanced suite of capabilities, including a full portfolio of Advanced Speech solutions, VoiceXML, and Session Initiation Protocol (SIP). Native interfaces enable the MPS 500 to seamlessly integrate with Nortel and other vendors' CTI solutions for fast, intelligent call routing.
Nortel VPS Series

Learn More		 VPS/is is a multi-media, self-service platform that automates the transaction processing traditionally conducted by contact center agents. Systems are available in a variety of scalable configurations to meet a wide range of capacity, application and network needs. VPS/is offers a full range of Advanced Speech Processing capabilities including Large Vocabulary Recognition, Natural Language Understanding, Speaker Verification and Text-to-Speech.
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