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Nortel MPS 500 Learn More |
Media Processing Server (MPS) is the ideal self-service
solution for both Enterprise and Service Providers. This
full-featured, competitively priced solution provides an
advanced suite of capabilities, including a full portfolio
of Advanced Speech solutions, VoiceXML, and Session
Initiation Protocol (SIP). Native interfaces enable the
MPS 500 to seamlessly integrate with Nortel and other
vendors' CTI solutions for fast, intelligent call routing.
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M&C AutoDialer Learn More |
Automate your outbound calling campaigns with M&C Associates AutoDialer
for the MPS or VPS/is. Free your agents from having to manually
initiate outbound calls. Connect the called party directly to an
IVR dialog or live agents. Manage campaigns from a Web tool
that integrates with a local database or access your corporate
database directly.
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Nortel VPS Series Learn More |
VPS/is is a multi-media, self-service platform that automates
the transaction processing traditionally conducted by contact
center agents. Systems are available in a variety of scalable
configurations to meet a wide range of capacity, application
and network needs. VPS/is offers a full range of Advanced
Speech Processing capabilities including Large Vocabulary
Recognition, Natural Language Understanding, Speaker
Verification and Text-to-Speech.
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