Automating Customer Service

Exceeding Expectations
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Our partners make the difference. From our partners who provide the products to the ones that extend our services capabilities, we work with our partners to achieve the highest level of customer satisfaction.
www.nortel.com
Nortel delivers innovative technology solutions encompassing end-to-end broadband, Voice over IP, multimedia services and applications, and wireless broadband designed to help people solve their communications challenges.
www.genesys.com
Genesys is the world's leading provider of VoiceXML platforms and open communications solutions for next-generation customer care.  Their solutions help Enterprises and Telecommunications Service Providers quickly and easily deliver integrated speech or touch-tone applications to automate customer and employee self-service transactions.
www.intervoice.com
Intervoice provides the services, applications, tools and technology that enable enterprises and carriers to connect people with information to provide profitability and customer satisfaction.
www.nortak.com
NORTAK's mission is to provide honest cost-effective services, products and training to our clients, using information technology and a sound understanding of their business processes.
www.chrysalis.net
Since 1993, Chrysalis has been a premier supplier of software products and professional services for contact centers. Their core offerings include developing customized IVR applications, speech recognition, systems integration, CTI, and professional services for the entire suite of Nortel Symposium Call Center products.
www.cctsinc.net
Cross County Telephone Systems Inc. is a leading provider of state-of-the-art data, telecommunications, VoIP and networking services to companies of all sizes.
www.taccentre.com
TAC Centre is dedicated to the concept of providing exceptional service in the areas of design, sales, installation support, maintenance and project management of Nortel Networks voice and data products.  In terms of responsibility and accountability, “the buck stops here.”.
www.tquestinc.com
TeleQuest is a total network solutions and services provider offering voice, data, converged technology and consulting solutions to enterprise customers.
www.cbswhit.com
CBS Technologies is a full-service telecommunications firm that designs, integrates and maintains communications systems for over 10,000 customers in New York , New Jersey and Connecticut and has been in business for over 40 years.
www.ronco.net
Ronco Communications and Electronics, Inc. is an integrator of innovative products and services, with a strong focus on Advanced IP Communications technologies.

From telephone systems to data networks, customized professional audio solutions to Internet access, carrier services and provisioning, Ronco has become one of the strongest solution providers on the East Coast. This is measured by their ever growing base of satisfied customers. Ronco is a leader in providing these solutions, along with having the proven ability to keep pace with the latest innovations in emerging technologies. Their specialties include IP telephony, traditional telephone systems, data networks, LAN, WAN, converged systems, network services, dedicated Internet access, diverse communications platforms for medical and educational institutions, as well as customized professional audio/video systems.

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