Avaya Engage 2018

Mon Jan 29th, 2018 - 5 to 6 pm
Come to our Breakout Session "AACC and AAEP: Self Service and Contact Center Solutions Match up With Business Cases" Room: 346/347 - Monday, Jan 29th, 5:00-6:00 pm

Come to our Breakout Session - "AACC and AAEP: Self Service and Contact Center Solutions Match up With Business Cases" 

Breakout Session: Room 346/347 - Monday, Jan 29th, 5:00-6:00 pm

Our Keynote Speakers:

  • Darrell Perry, Sr. Telecom and Support Manager IT, with CHC - Community Health Choice

  • Ravi Rampersand, Call Center Engineer, with EmblemHealth 


They will share compelling and timely business cases that are transforming their organization's contact centers. You'll hear how they have:

> enhanced self service applications
> improved agent productivity
> met security and patching compliancy|
> continued to meet high availability mandates

You won't want to miss this important session!

Reserve your seat now - space will be limited!

Private Event